FAQ

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions
    ARE DONATIONS ACCEPTED?

        DONATION PROGRAM REOPENED! 


        Effective September 1, 2023, we are again receiving donations of new and unused pairs and unpairs! πŸŽ‰  


        DONATIONS

        c/o One Foot Two Shoes

        7350 Jefferson Hwy, STE 485 PMB 316

        Baton Rouge, LA 70806


        Thank you so much for your generosity! 🌟


        Amputees, those needing only an #UNPAIR (single shoe), or those who are looking to create their own pairs are able to donate their unused unpairs for a credit towards their next purchase. 

        Contact us for details!


        We look forward to serving you!

    HOW MUCH IS SHIPPING? CAN SHIPPING BE EXPEDITED?

        Shipping depends on item size and weight and is automatically calculated at checkout.


        Sorry, expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, Military APO/FPO or international addresses. Please allow additional time for orders shipped to these addresses.

    DO YOU SHIP INTERNATIONALLY?

        YES!


        We are physically located in Baton Rouge, Louisiana, in the continental United States of America. We are happy to be able to now offer some of our items to international customers! πŸ™ŒπŸ½


        If you wish to complete a purchase and have it shipped beyond the United States and its territories, please complete the "Get In Touch" form below.  We will happy to reach out to you!

    DO YOU SHIP TO PO BOXES OR MILITARY APO/FPO ADDRESES?

        Shipments can be sent to both PO boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

    WHAT IS YOUR RETURN POLICY?

        We don't typically accept returns on sold items. 


        However, if you are unhappy with your purchase or have received an item in error, please complete the "Get In Touch" form below and allow us the opportunity to make it right!

        Learn More
Share by: